Our journey started at a big paintless dent repair shop, pushing out hundreds of vehicles every year. That's where we learned how to work with clients, manage our time efficiently, write estimates, work with every insurance carrier, understand what it takes to run a shop effectively, and, most importantly, produce great work that clients appreciate. My partner and I mastered each of these skills through years of hard work and dedication.
But when a company is pushing out hundreds of cars, it gets difficult to give every customer the same amount of care. There just isn't enough time in the day, and at that level people start to become numbers. That's not to say big PDR companies can't do a good job or don't care about you, but you've probably heard the stories of bad work or calls that never get returned.
That's why we started Galaxy PDR. Our mission is to provide excellent work accompanied by excellent customer service, and to make the process of getting your vehicle repaired or restored so great you can't wait for it to hail again or to get in another accident.
